Refund & Returns Policy

At Closet Couture LLC (“we,” “us,” or “our”), we are committed to providing a smooth, transparent, and customer-friendly shopping experience. This policy outlines how returns and refunds are handled for our sleepwear products, including pajama sets, pajama shirts, and pajama bottoms.

🔄 30-Day Return Policy

You may return new, unused, and undamaged items within 30 days of delivery for a full refund. Refunds will be issued to your original payment method within 7 business days of receiving and inspecting the returned item.

Please note: Shipping costs are non-refundable, and the following items cannot be returned:

  • Used or worn products

  • Custom or personalized orders

📝 How to Return an Item

  1. Request a Return Authorization (RA)
    Contact us at contact@closetcouture.shop or call (302) 659-0900 within 30 days of delivery. We will provide you with an RA number for reference.

  2. Prepare the Item
    Securely package the item in its original packaging, if possible, to prevent damage during shipping.

  3. Return Shipping
    Ship the item to:

    Closet Couture LLC – Returns Department
    61 W Flatiron Crossing Dr
    Broomfield, CO 80021
    United States

    For your protection, we recommend insuring the shipment for its full value and obtaining a tracking number.

💵 Refunds

Once we receive your returned item and verify it is in new, unused condition, we will process your refund to your original payment method within 7 business days.

📞 Customer Support

If you have any questions about returns, refunds, or need assistance with your order, please contact us:

Closet Couture LLC
🏢 Company No: 2025126562
🆔 EIN: 41-3156284
📧 Email: contact@closetcouture.shop
📞 Phone: (302) 659-0900
📍 Address: 61 W Flatiron Crossing Dr, Broomfield, CO 80021, United States

We are dedicated to ensuring a positive and hassle-free shopping experience for all our customers.