(FAQs)
β Frequently Asked Questions (FAQs)
π€ What products does Closet Couture LLC offer?
We specialize in comfortable and stylish sleepwear, including pajama sets, pajama shirts, and pajama bottoms, designed for everyday comfort and relaxation.
π How do I choose the right size?
Each product includes a size guide to help you find the perfect fit. If youβre between sizes or need help choosing, feel free to contact our support team for personalized guidance.
π§΅ What materials are your sleepwear made from?
Our sleepwear is crafted from soft, breathable, and high-quality fabrics selected for comfort, durability, and ease of care. Fabric details are listed on each product page.
π Do you offer free shipping?
Yes! We offer free shipping within the United States on all orders.
β± How long does delivery take?
Orders are typically delivered within 3β5 business days after order confirmation. Once your order ships, youβll receive a tracking number to follow your delivery.
π What is your return policy?
We offer a 30-day return policy on new, unused items. Refunds are processed to the original payment method within 7 business days after we receive and inspect the returned item.
β Which items are not eligible for return?
Used or worn items, as well as custom or personalized orders, are not eligible for return.
π³ What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely through trusted payment gateways.
π Is my payment information secure?
Yes. All transactions are encrypted and processed through secure, industry-standard payment systems. We do not store your payment details.
π§Ό How should I care for my sleepwear?
We recommend washing in cold or lukewarm water, using a gentle detergent, and air-drying or tumble drying on low heat to maintain softness and quality.
β¨ Do you offer customized or personalized sleepwear?
We do not currently offer in-house customization, but we can recommend trusted professionals for embroidery or personalization services upon request.
π How can I contact customer support?
You can reach us anytime using the details below:
Closet Couture LLC
π§ Email: contact@closetcouture.shop
π Phone: (302) 659-0900
Our team is always happy to help π€
π Can I modify or cancel my order after placing it?
If your order has not yet shipped, please contact us as soon as possible. Once an order has shipped, changes or cancellations may not be possible.
π Do you ship internationally?
At this time, we ship within the United States only.
π Are your policies available to review?
Yes. You can review our Privacy Policy, Shipping Policy, Refund & Returns Policy, Terms of Service, and Payment Policy directly on our website.